Telia ACE - Contact Center Solutions
Making conversations flow
Telia ACE is the market leader in the Nordics with an innovative CCaaS product portfolio that covers all touchpoints of the customer meeting. Together with our customers we have created a successful solution that has just the right balance to keep their end-customers satisfied.
Telia ACE offers the intelligent solutions you need to streamline the customer journey and eliminate frustration. Backed by a global reach and northern Europe’s leading customer contact center expertise. We offer services based on world class vendor solutions, as well as tailormade solutions to meet specific customer needs.
ACE Platform
“Telia is one of the most trusted CCaaS brands in Europe due to its early-to-market approach and long-time experience. Telia ACE is about designing customized customer journeys, empowering agents and customers, and generating effective conversations between business and customers across every contact channel, including voice, social and digital. Telia has become a reliable and knowledgeable partner that enables organizations to digitally transform and overcome the CX challenges of the 21st century.”
Federico Teveles, Industry Analyst at Frost & Sullivan.
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