We own and operate the largest digital infrastructure in the Nordics and Baltics. This is what generates the data for Telia Crowd Insights. With 30-40% population coverage in most of our markets, it gives us a dataset we can accurately extrapolate to the whole population. This provides accurate, measurement-based data and meaningful, location-specific insights.

We deliver data daily (with a 36-hour delay as part of the anonymization process). We can also deliver data going back two years or more, so you can understand patterns and trends.

Mobile devices constantly generate movement data in our network. Each device will generate up to 200-400 data points per day, depending on how active the user is.

We divide our network into geographical areas large enough to ensure that individuals cannot be identified. We then irreversibly anonymise the data before aggregating and extracting it as crowd data.

We analyse the crowd movement between different parts of the city: for example where people commute to and from each day. We also analyse the crowd density in different parts of the city at different times of the day

This gives useful insights into the way crowds move. For example helping city planners and public transport operators to optimise existing services and create new ones.


Origin-Destination Matrix (ODM) reports show where people come from, where they go to, and how they move throughout the region or country. Understanding how people travel each day lets transport operators and urban planners make better-informed decisions.

  • Identify new public transportation routes to match unmet needs

  • Reduce commute and connection times

  • Understand changes in movement behaviour and measure the impact of infrastructure improvements or recommendations
  • Reduce operating costs by matching services and staffing to current needs


Routing Reports give deep insight into trip routes and transport choices.

  • Understand where to situate public facilities such as car parking, food kiosks and bicycle stands
  • Identify congestion at transit points and take steps to improve the commuting experience
  • Understand crowd flow to large-scale events, including when and how people get there


Activity Reports reveal when people arrive, where they come from, and where they go next. They show where people congregate during working hours, at weekends and at night.

The size of the circle in each grid indicates how many people were in each section at the time of measurement.

Contact us

Got a question? A challenge to solve or opportunity to explore?
Drop us a line and let's talk

Talk to us

Cookie notification

Cookies allow us to optimize your use of our website. We also use third-parties cookies for advertising and analytics. Please read our Cookie Policy for more information.