Operator Connect for Microsoft Teams
Telia as your operator for Microsoft Teams
Operator Connect gives you as a business customer an easy way to integrate telephone numbers and calling in Microsoft Teams.
Users can easily make and receive external calls from their Teams PC-client or from their Teams mobile app. It provides the flexibility to work seamlessly whether you’re at the office, home or traveling. It is also possible to connect fixed telephones, switchboards and contact center applications via Teams to complement or replace your existing telephony system.
Why Operator Connect
Microsoft Operator Connect offers a secure and easy way to integrate Telia as an operator with your existing telephone numbers in Teams.
In Teams Admin center you will automatically find your numbers from Telia and also easily assign the numbers to the corresponding users for calling.
Carrier grade voice quality
Telia is integrated directly to Microsoft’s Cloud with full Quality of Service without calls over the Internet. This secures a carrier-grade telephone experience in Microsoft Teams.
For help with quality and incident issues you will get the help you need with combined resources from Telia and Microsoft.
Phone numbers from Telia
The service supports all Telia numbering services, which means all types of numbers such as all local area codes, nonegeographical as well as free and premium rated numbers. Port-in your existing numbers, or get new ones from Telia.
Flexible call rates
The service will be combined with Telia’s calling agreements with fixed or flexible rates depending on your consumption.
Operator Connect is designed for customers that are using Microsoft Teams as a collaboration tool and wants to dial using fixed telephone numbers in the same solution.
Telia's service is targeting midsize or large customers with an initial order of at least 10 users. It is currently available in Sweden and planned to be rolled out across the Nordic region.
About Telia and Microsoft
Telia has a long experience of delivering IT and telecom services and therefore we can secure your Microsoft Teams solution from a security, network and IT workplace perspective as well as from a communication perspective with phone numbers and telephony applications.
Telia also offers Microsoft 365 licenses, consulting services in addition to Teams voice and video devices to reduce number of collaborating partners Microsoft Teams solutions.
Telia is a Microsoft Gold Partner in almost all competence areas and work closely in several product areas. For more info about Telia & Microsoft, click here.
Please reach out and we will get back to you as soon as possible to help you find the best solution for you, based on your communication and collaboration needs.